Essense of Australia

Retail Human Resources Manager - Generalist

Job Locations AU-NS-Sydney
Job Post Information* : Posted Date 7 days ago(5/22/2025 1:11 AM)
ID
2025-1697
# of Openings
1
Division
Retail Operations

Overview

True Society is one of the fastest-growing bridal retail brands in Australia, made up of a global collective of stores offering brides the ultimate wedding dress shopping experience. With locations in Australia, the United States and Europe, we help brides celebrate their own personal style and find the dress of their dreams.

 

Following the immense success of True Society’s Fitzroy store opening in 2024 and the opening of our newest store in Rosebery in March 2025, True Society is rapidly becoming the go-to bridal shopping destination for Australian brides.

 

The Opportunity: Make an Impact with True Society Australia!

 

Are you a well-rounded HR pro ready to make an impact in a people-first, high-energy environment?

Do you have a passion for people and retail HR management?

Do you have experience helping dynamic sales teams grow?

We are looking for an experienced HR Manager to join our Australian retail team. At True Society, we’re all about building strong teams and meaningful experiences—and we need you to help us make it happen!

As the HR Manager, you'll be the backbone of our retail HR operations for Australia, handling everything from talent scouting to recruitment to payroll and everything in between. You’ll work closely with retail leaders and store employees, creating a dynamic, supportive workplace while ensuring compliance and effective people operations. It’s a fast-paced role where no two days are the same, and you’ll be key in shaping our company’s culture and retail sales success in Australia.

Ready to roll up your sleeves and make a real difference? Let’s dive into what you'll be doing!

Responsibilities

What You’ll Be Doing:

Partnering with Retail Leaders for Growth
Collaborate with the Regional Store Manager and Store Managers to assess, develop, and execute talent and organizational strategies. You’ll help us build a team of all-stars to drive the profitability of our stores!

Master of Recruitment
From writing job postings to creating dynamic recruitment strategies, you’ll oversee the entire retail hiring process—finding the best talent and making True Society THE place to work.

Onboarding Oversight
Guide new hires through an amazing onboarding experience. From admin to introductions, you’ll make sure every new team member feels welcomed and set up for success as they embark on their in-store training.

HR Expert
Provide HR guidance and support to managers and employees on all things people-related— hiring, performance, employee relations and team morale.  You’ll be the go-to person for helping managers address HR and people challenges.

Payroll Administration
You’ll handle the intricacies of Australian timekeeping and payroll, working with our US based payroll team and third-party systems to ensure accuracy and compliance.   

Champion of Employee Relations
Help foster a positive work culture by coaching our management team on HR matters, advising on performance management, addressing employee relations issues and ensuring compliance with all local employment laws and occupational health and safety regulations.

 

Why You’ll Love This Role:

  • Make an impact: You’ll be the heart of our retail HR operations, helping hire high-performing teams to build a company culture in Australia that’s rooted in driving sales, building relationships and growth.
  • Fast-paced: Every day is a new adventure! If you thrive in a dynamic environment, this is the role for you.
  • Collaboration: Work alongside awesome retail leaders and talented teams to drive success and innovation, focused on hitting KPI’s and driving sales and financial results.

Does This Sound Like You?

If you’re strategic, results-driven, and ready to embrace the fast-paced world of retail HR, we want you on our team! Let’s make it happen—apply now and join the True Society adventure!

Qualifications

What We Are Looking For: 

  • Bachelor’s degree in Human Resources or Business (with HR Major) required.
  • AHRI or CIPD Certification preferred; ongoing continued professional development to stay current with HR employment regulations and best practices expected.  
  • Minimum 7 years of progressively responsible Human Resources experience required, preferably in a retail or other fast-paced dynamic sales-oriented organization.
  • Working knowledge of HR principles, policies, and practices, within a retail environment.
  • Demonstrated knowledge of recruitment, performance management, employee relations, and payroll administration.
  • Demonstrated experience and knowledge of Australian legislation governing employment conditions, including modern awards, ideally experience working with the General Retail Industry Award.
  • Customer service driven with professional presence and demeanor. Ability to interface effectively with employees at all levels of the organization.
  • Demonstrated business acumen and professional maturity. Ability to represent the Company to candidates, vendors, and other outside entities consistent with brand image and standards.
  • Strong interpersonal and communication skills, including exceptional written and verbal communication and negotiation skills.
  • Proven ability to consult on talent planning and organizational design strategies.
  • Advanced Microsoft Office skills and familiarity with HRIS systems. 
  • Reside in Sydney area with the ability to travel to other store locations. 

 

What We Offer:

 

We look forward to welcoming the successful candidate to our fast-growing global team! In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people and promotes teamwork. We recognise and reward excellence, innovation, and loyalty. Our goal is to offer an inspirational and modern workplace that allows for talented individuals to thrive. As such, we provide competitive salaries and a comprehensive benefits package, with significant opportunity for exceptional team members to grow with us as we continue to expand. 

 

If you have the skills and drive to help us further our growth, please go to and follow the prompts to submit your resume and cover letter. 

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